Due to the custom nature of the products, and because preparation begins within 24 hours after an order is placed, changes cannot be accepted to the order after this 24 hour period, and no refunds are possible. I have reviewed and approve the product order I am placing with Photography by Tanya Plonka and understand that it may not be changed after 24 hours. Additions are welcome at any time, but may have different delivery times than the original order. Payment is due before any editing or design work begins. Special retouching request must be received by the photographer within 48 hours of the order being placed.